Privacy Policy

Last updated: April 17, 2025

We value your privacy and are committed to protecting your personal data.

1. Introduction

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of MyKidsFun.

When you use our services, you trust us with your information. We are committed to keeping that trust. That starts with helping you understand our privacy practices.

This policy describes what information we collect, how it is used and shared, and your choices regarding this information. We recommend that you read this Privacy Policy in full to ensure you are fully informed.

2. Information We Collect

2.1 Information You Provide to Us

Account Information: When you create an account, we collect your name, email address, and password. We use SuperTokens for authentication services to securely manage your login credentials.

Communication Information: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of your message, and other information you choose to provide.

Transaction Information: If you make a purchase or sign up for a paid subscription, we collect payment method information, purchase amount, and transaction history.

2.2 Information We Collect Automatically

Device Information: We collect information about the device you use to access our services, including hardware model, operating system and version, unique device identifiers, and mobile network information.

Usage Information: We collect information about your interactions with our service, such as the pages or content you view, your searches, bookings you make, and other actions on our services.

Location Information: With your permission, we may collect your precise location information to provide location-based services and recommendations.

Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about how you interact with our services and to customize your experience.

Cookie Consent: We use a GDPR-compliant cookie consent system that allows you to choose which types of cookies you want to accept. Necessary cookies (required for authentication) are always enabled, while analytics cookies (Google Analytics and Microsoft Clarity) are optional and only loaded with your explicit consent.

2.3 Analytics Services

We use third-party analytics services (Google Analytics and Microsoft Clarity) to help us understand how users interact with our service. These services collect information about your use of our service that helps us improve it.

These services may collect information such as how often you use our service, what pages you visit, and what features you use. We only enable these services with your explicit consent through our GDPR-compliant cookie consent system. You can choose to accept or reject analytics cookies, and you can change your preferences at any time.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services to you
  • Processing your requests, purchases, transactions, and payments
  • Personalizing your experience with our service, including suggesting family-friendly activities based on your preferences and location
  • Communicating with you about your account, updates to our service, or promotional offers that may interest you
  • Monitoring and analyzing trends, usage, and activities in connection with our service
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities
  • Responding to customer service requests and providing support
  • Sending you administrative messages about your account or updates to our Terms and Policies

4. Information Sharing and Disclosure

We may share the information we collect in various ways, including:

We may share your information with third parties when you explicitly consent to such sharing.

4.2 Service Providers

We share information with service providers who perform services on our behalf, such as:

  • SuperTokens for authentication services
  • Google Analytics and Microsoft Clarity for analytics (when you have consented)
  • Payment processors to process transactions
  • Cloud service providers for data storage
  • Customer service providers

4.3 Partner Businesses

When you make a booking or express interest in a family activity listed on our platform, we share information with the relevant partner business to facilitate your experience.

We may disclose your information if required to do so by law or in response to valid requests by public authorities. We may also disclose your information to protect the security of our service, prevent abuse, or protect the rights, property, or safety of our users or others.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and applicable legal requirements.

When you delete your account, we will delete or anonymize your personal information, unless we need to retain certain information for legitimate business or legal purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used and machine-readable format.
  • Objection: You can object to our processing of your personal information in certain circumstances.

You can exercise many of these rights through your account settings. For other requests, please contact us using the information provided at the end of this policy.

6.1 Analytics and Advertising Choices

You can opt out of Google Analytics and Microsoft Clarity tracking through our cookie preferences settings. We respect your choice and will not collect analytics data if you have opted out.

7. Children’s Privacy

Our service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly take steps to delete such information.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

8. International Data Transfers

We may transfer the information we collect about you to countries other than the country where you originally provided it. These countries may not have the same data protection laws as the country in which you initially provided the information.

When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of your country.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our service prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices and your privacy rights and choices.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.